Privacy Policy

Effective Date: December 8, 2024

Privacy Policy for ProStack

At ProStack (accessible from https://www.prostack.store), one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by ProStack and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

1. Information We Collect

We collect information to provide better services to our users.

A. Information You Provide Directly When you purchase a product or contact us, we may ask for your:

  • Name
  • Email address (required for product delivery)
  • Phone number (optional)

B. Payment Information We do not collect or store your credit card or banking details directly. All payments are processed securely by our Merchant of Record, Lemon Squeezy. Their privacy policy governs the handling of your payment data.

C. Log Files & Analytics Like many other websites, ProStack makes use of log files. These files log visitors when they visit websites. The information collected includes:

  • Internet Protocol (IP) addresses
  • Browser type
  • Internet Service Provider (ISP)
  • Date and time stamp
  • Referring/exit pages This data is used for analyzing trends, administering the site, and preventing fraud. It is not linked to any information that is personally identifiable.

2. How We Use Your Information

We use the information we collect in various ways, including to:

  • Process and deliver your digital orders (eBooks, Software).
  • Send you transaction receipts and download links.
  • Communicate with you regarding updates, customer support, or disputes.
  • Detect and prevent fraudulent transactions.
  • Comply with legal obligations.

3. Cookies and Web Beacons

ProStack uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

Google DoubleClick DART Cookie Google is a third-party vendor on our site. It also uses cookies, known as DART cookies, to serve ads to our site visitors based upon their visit to our site and other sites on the internet. However, visitors may choose to decline the use of DART cookies by visiting the Google ad and content network Privacy Policy.

4. Third-Party Privacy Policies

ProStack's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information.

  • Lemon Squeezy: For payment processing.
  • Google Analytics: For website traffic analysis.
  • Blogger (Google): Our hosting platform.

5. GDPR Data Protection Rights (For European Users)

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access: You have the right to request copies of your personal data.
  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate.
  • The right to erasure: You have the right to request that we erase your personal data (e.g., delete your order history), under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

6. CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

  • Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
  • Request that a business delete any personal data about the consumer that a business has collected.
  • Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

Note: ProStack does not sell your personal information to third parties.

7. Children's Information

We do not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: support@prostack.store
  • Physical Address: 778 Gulmohar Bahria Town Lahore, Pakistan